Once a quote is generated online or by a Sciencetech representative, a user may discuss with a Sciencetech representative or the Special Developments Group to ensure that all of the required products are included in the order. Once the order is finalized it must be submitted in writing via facsimile, e-mail or postage, or it may be submitted as a Technical Transfer which requires the approval and participation of a Special Developments Technician):

Method	Details
Facsimile (fax)	(519) 644-0136
E-mail	sales@sciencetech-inc.com
Post	1450 Global Drive London, ON Canada N6N 1R3

The following information must be present upon submission:

• Name of company or institution
• Official PO number issued by that company or institution
• Reference Sciencetech quotation number for pricing and product code
• List of all items to be purchased from quotation including prices and product code
• Contact person with contact telephone number and/or e-mail address
• Shipping address
• Method of payment

Upon receipt of a Technical Transfer, Sciencetech will begin production for your project.

Sciencetech Inc. Purchase Order Terms and Conditions

The following terms and conditions apply to all orders placed with Sciencetech Inc. unless mutually agreed in writing by both parties: 

1. Prices are in US Dollars unless otherwise stated. 

2. A written Purchase Order (P.O.) sent by fax, e-mail or mail is required. 

3. Only customers with pre-approved credit are entitled to Net 30 Days term on standard products, and 50% prepayment on custom products including R&D projects and OEM products. All other customers require 100% up front payment. Customers without pre-approved credit who require Net 30 Days term may purchase Prepayment Financing for an additional 3% of the invoice price to have their prepayment requirement waived. If the customer is a reputable academic institution or government organization, this Prepayment Financing cost maybe reduced or even eliminated. 

4. Manufacturing of order does not begin until prepayment is received (unless prepayment condition is waived). Delivery time begins when prepayment for order is received but may vary subject to the availability of parts from vendors and their delivery schedule. 

5. Complex orders involving custom development and systems integration may require a technical review with customer feedback before manufacturing. Please note that such orders do not begin until after the technical review is performed and all necessary customer authorization is obtained. 

6. Original Quoted Prices DO NOT include shipping and transportation insurance cost unless indicated. Quoted prices are based on Ex-Works at Sciencetech Inc.’s factory in London, ON, Canada. Shipping charges and transportation insurance costs will be added to the invoice at the time of shipping unless customer arranges pickup from factory. 

7. In the event of a transportation insurance claim, the customer is responsible to chase and collect the claim from the transportation insurance company. Sciencetech will not be financially liable for transportation damages or losses if the transportation insurance company refuse to pay the claim. 

8. Applicable taxes, duties and brokerage fees are not included. Canada has no export taxes to international destinations, but purchaser may be subject to local import duties and associated brokerage fees in their own country. Due to the North American Free Trade Agreement (NAFTA), there are no export or import taxes to the United States or Mexico as long as the product is made by Sciencetech, but local brokerage fees may apply. 

9. Quoted prices valid for 90 Days. 

10. Penalty of 1% per month on overdue payments. 

11. Best effort results for all R&D projects. 

12. No returns or refunds on most items. 

13. Sciencetech assesses all incoming Purchase Orders and reserves the right to reject them due to technical or delivery date merits, or advice the customer of Administrative price changes in the case of Purchase Orders older than 90 days. All pre-payment deposits would be returned in such situations. 

14. Cancellation of order will result in a restocking fee or forfeiting of deposit. Typical restocking fee of a standard Sciencetech product is 20-30%. There are no refunds for custom made products. 

15. If customer accepts partial delivery, Sciencetech will invoice for partial payment of that delivery. The customer is expected to make partial payment on partial deliveries. Due to the extra delivery, shipping charges will appear separately on each invoice, corresponding to the increased cost of shipping. 

Notes in Original Quotation 

1. Sciencetech levies a Handing Fee to cover packing cost. This fee is typically insignificant, but becomes noticeable if a wooden crate or special packing needs are required. This Handling Fee is in addition of shipping cost and will be levied regardless if the customer makes their own shipping arrangements. 

2. Shipping Charges are in addition to the Handling Fee and will be quoted at time of delivery for inclusion into the final invoice. Sciencetech typically uses Menlo Worldwide (formerly Emery Worldwide) or United Parcel Services (UPS) for customer shipments. Alternatively, customers may arrange for their own shipping by providing shipping details and billing account number on their Purchase Order. 

3. Sciencetech typically insures all its customer shipments to the value of the invoice. This transportation insurance cost is passed to the customer as part of the shipping cost included in the invoice. Should a claim arise, it will be the customer’s responsibility to chase and collect the claim from the insurance company. Sciencetech will not be financially liable for transportation damages or losses if the insurance company refuses to pay the claim. If the customer does not want their shipment insured, they must advise Sciencetech’s Sales Coordinator ahead of time. Please note the following exceptions to this policy: 

A) This does not apply in Letter of Credit payment situations. 

B) If the transportation insurance cost is more than 50% of the shipping cost, then Sciencetech’s Sales Coordinator will notify the customer of this high cost before purchasing it. Should the customer decide not to purchase this insurance, Sciencetech does not assume liability if the goods get damaged or lost during shipping. 

C) If transportation insurance is unavailable, the shipment will be sent uninsured. However, Sciencetech does not assume financially liability should the goods get damaged or lost during shipment. 

4. No payment processing fees is levied if the customer pays by cheque, bank draft, or electronic wire transfer. However, a payment processing fee is levied if: 

A) If payment is by Electronic Wire Transfer, we respectfully request that any transmittal fees levied by the customer’s bank are not charged to Sciencetech Inc. 

B) Only customers with pre-approved credit are entitled to Net 30 Days term on standard products, and 50% prepayment on custom products including R&D projects and OEM products. All other customers require 100% up front payment. Customers without approved credit who require Net 30 Days term may purchase Prepayment Financing for an additional 3% of the invoice price to have their prepayment requirement waived. If the customer is a reputable academic institution or government organization, this Prepayment Financing cost maybe reduced or even eliminated. 

C) Sciencetech does not accept payment by Letter of Credit (L/C) without prior consent including approval of its terms and conditions. Due to the high cost of processing L/Cs, a payment processing fee of $1,000 USD will be levied. To avoid this charge, customers are encouraged to use the 3% Prepayment Financing payment option instead.
SubContracted Services
Sciencetech subcontracts order fullfillment of selected consumables and resale items to Tenon Services of Markham Ontario, Canada. Hence the procurement, handling and delivery of such items are done through Tenon Services without involving Sciencetech. The financial transaction is therefore legally binding between the customer and Tenon Services. For example, the customer may find that their credit card billing, Letter of Credit payments, check payments, and wire transfers is between Tenon Services and themselves. To contact Tenon Services directly, please send e-mail websales@sciencetech-inc.com or call 905-284-8098.