Terms and Conditions of Sale

 

  1. Prices are in US Dollars unless otherwise stated.
  2. A written Purchase Order (P.O.) sent by fax, e-mail or mail is required.
  3. Only customers with pre-approved credit are entitled to Net 30 Days term on standard products, and 50% prepayment on custom products including R&D projects and OEM products. All other customers require 100% up front payment.  Customers without pre-approved credit who require Net 30 Days term may purchase Prepayment Financing for an additional 3% of the invoice price to have their prepayment requirement waived. If the customer is a reputable academic institution or government organization, this Prepayment Financing cost maybe reduced or even eliminated.
  4. Manufacturing of order does not begin until prepayment is received (unless prepayment condition is waived).  Delivery time begins when prepayment for order is received but may vary subject to the availability of parts from vendors and their delivery schedule.
  5. Complex orders involving custom development and systems integration may require a technical review with customer feedback before manufacturing.  Please note that such orders do not begin until after the technical review is performed and all necessary customer authorization is obtained.
  6. Original Quoted Prices DO NOT include shipping and transportation insurance cost unless indicated.  Quoted prices are based on Ex-Works at Sciencetech Inc.’s factory in London, ON, Canada. Shipping charges and transportation insurance costs will be added to the invoice at the time of shipping unless customer arranges pickup from factory.
  7. In the event of a transportation insurance claim, the customer is responsible to chase and collect the claim from the transportation insurance company. Sciencetech will not be financially liable for transportation damages or losses if the transportation insurance company refuse to pay the claim.
  8. Applicable taxes, duties and brokerage fees are not included. Canada has no export taxes to international destinations, but purchaser may be subject to local import duties and associated brokerage fees in their own country.  Due to the North American Free Trade Agreement (NAFTA), there are no export or import taxes to the United States or Mexico as long as the product is made by Sciencetech, but local brokerage fees may apply.
  9. Quoted prices valid for 90 Days.
  10. Penalty of 1% per month on overdue payments.
  11. Best effort results for all R&D projects.
  12. No returns or refunds on most items.
  13. Sciencetech assesses all incoming Purchase Orders and reserves the right to reject them due to technical or delivery date merits, or advice the customer of Administrative price changes in the case of Purchase Orders older than 90 days.  All pre-payment deposits would be returned in such situations.
  14. Cancellation of order will result in a restocking fee or forfeiting of deposit. Typical restocking fee of a standard Sciencetech product is 20~30%.  There are no refunds for custom made products.
  15. If customer accepts partial delivery, Sciencetech will invoice for partial payment of that delivery.  The customer is expected to make partial payment on partial deliveries. Due to the extra delivery, shipping charges will appear separately on each invoice, corresponding to the increased cost of shipping.
  16. For custom orders, customers may come at their own expense to witness and sign-off on free acceptance testing at our facilities before shipping in accordance to Sciencetech specified performance standards.  If customer pays for on-site installation, the same acceptance testing will be repeated at customer’s facility.
  17. Local and International safety code certification including UL, CSA, and CE are not included in some products and on all custom systems.  Please specify if required as such certification can be included at additional costs.

 

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